NHTSA Complaint #10409755 — 2008 TOYOTA 4RUNNER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10409755
Vehicle 2008 TOYOTA 4RUNNER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 3,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I OWN A 2008 TOYOTA 4RUNNER SR5. I PURCHASED IT NEW FROM MY LOCAL TOYOTA DEALER IN NOVEMBER, 2008. BY THE SPRING OF 2009 I NOTICED A SPORADICALLY OCCURRING DELAY IN THE AUTOMATIC TRANSMISSION WHILE SWITCHING FROM REVERSE TO DRIVE, LASTING APPROXIMATELY 5 TO 8 SECONDS. THIS WOULD HAPPEN RIGHT AFTER SWITCHING FROM R(REVERSE) TO D (DRIVE). MY CAR IS STILL UNDER WARRANTY, I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP SEVERAL TIMES. THEY ARE UNABLE TO DETERMINE THE CAUSE. THIS PROBLEM OCCURS QUITE FREQUENTLY. THE DEALERSHIP SERVICE DEPARTMENT ACKNOWLEDGED THAT THEY WOULD/COULD NOT DO ANYTHING UNDER WARRANTY WITHOUT GETTING THE CAR TO REPEAT THE PROBLEM. I LEFT MY CAR FOR OVERNIGHT WITH THE DEALERSHIP SEVERAL TIMES BUT THEY WERE UNABLE TO RESOLVE THIS PROBLEM. I AM FRUSTRATED BY MY EXPERIENCE AND WOULD LIKE TO HAVE THE PROBLEM RESOLVED SO I CAN DRIVE WITH THE PEACE OF MIND KNOWING THAT MY CAR IS SAFE. TO DATE, NO REPAIRS OR PARTS REPLACEMENTS OF ANY KIND HAVE BEEN MADE BY TOYOTA TO CORRECT THE PROBLEM. I ALSO DISCOVERED AN ONLINE TOYOTA 4RUNNER FORUM (T4R.ORG) IN WHICH OTHER TOYOTA 4RUNNER OWNERS SHARED THE SAME EXPERIENCE.

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