NHTSA Complaint #10409632 — 2006 FORD FREESTYLE

THE AUTOMOBILE SURGES WHEN INITIALING ENGAGING INTO EITHER REVERSE OR DRIVE. EXTREME PRESSURE NEEDS TO BE APPLIED TO THE BREAK TO PREVENT THE CAR FROM SURGING 5 TO 10 FEET, EITHER BACKWARDS OR FORWARDS DEPENDING ON WHICH GEAR IS SELECTED. TOOK THE CAR TO DANVERS FORD IN DANVERS, MASSACHUSETTS. THERE SERVICE MANAGER STATED HE HAD NOT HEARD OF ANY SURGING PROBLEMS. NO ERROR CODES WERE DETECTED. HE CONTACTED FORD MOTOR COMPANY AND THE RECOMMENDED THE "THROTTLE BODY" BE REPLACED. FOR OBVIOUS SAFETY REASONS REASONS, WE COMPLIED AND REPLACED THE THROTTLE BODY AT AN OUT-OF-POCKET EXPENSE TO US OF ROUGHLY $650.