NHTSA Complaint #10409377 — 2011 DODGE CALIBER

TL* THE CONTACT OWNS A 2011 DODGE CALIBER. THE CONTACT WAS DRIVING 20 MPH WHEN THE STEERING WHEEL LOCKED, CAUSING THE VEHICLE TO STALL WITH THE ILLUMINATION OF THE TRACTION CONTROL WARNING LIGHT. THE VEHICLE WAS TURNED OFF WHEN RESTARTED, THE STEERING WAS RESET. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE COMPUTER BU THE FAILURE RECURRED WITHIN ONE WEEK. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED THAT THEY WOULD HAVE TO REPLACE THE COMPUTER A SECOND TIME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE COULD QUALIFY FOR A BUY-BACK PROGRAM BUT THE FAILURE WOULD HAVE TO RECUR AT LEAST FOUR TIMES. THE VEHICLE WAS BEING REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 1,600. THE VIN WAS NOT AVAILABLE.