NHTSA Complaint #10409077 — 2000 DODGE RAM 2500

I AM A OWNER OF A 2000 DODGE RAM TRUCK (2500, 4X4, EXT CAB 104,000K MILES). MY COMPLAINT IS ABOUT THE DASH BOARD CRACKING OR BETTER YET BECOMING BRITTLE. RIGHT NOW I HAVE COUNTLESS CRACKS AND A SOFTBALL SIZE HOLE ON THE PASSENGER SIDE OF THE DASH. I DON?T DARE TOUCH THE DASH AS I FEAR OF IT COLLAPSING. WHILE OWNING THE TRUCK I LIVED IN BUFFALO NY AND NOW SOUTH CAROLINA. THROUGHOUT MY OWNERSHIP OF THE VEHICLE I HAVE USED SUN SHADES TO PROTECT THE INTERIOR OF MY VEHICLE. I HAVE OWN COUNTLESS VEHICLES AND LIVE IN AZ FOR 9 YEARS AND HAVE NEVER SEEN A DASH BREAK DOWN LIKE MINE HAS. I WILL HAVE TO GO TO THE DEALERSHIP AND HAVE THEM REPLACE IT AT MY EXPENSE AS IT IS A SERIOUS SAFETY ISSUE. ONE COULD SPEND HOURS EVEN DAYS READING ABOUT ALL THE COMPLAINTS ABOUT DODGE DASH BOARDS CRACKING AND SHATTERING. CHRYSLER/DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THEIR UNSAFE PRODUCT DESIGNS AND RECALL ALL DEFECTIVE MODELS. THE MOST UPSETTING PART OF THIS IS I HAVE TO PAY A HIGH PRICE TO REPLACE A FAULTY COMPONENT FOR ANOTHER FAULTY COMPONENT. IT'S A WIN WIN FOR CHRYSLER/DODGE. (VIN # [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR