NHTSA Complaint #10409006 — 2011 BMW 5 SERIES

I HAVE A 2011 BMW 550I XDRIVE AND HAVE HAD FOUR OF MY TIRES GO BUST WITHIN THE LAST FEW MONTHS. THE CAR HAS LESS THAN 10600 MILES ON THE CLOCK. THE TIRES ARE GOODYEAR EAGLE 245/40 VR19 'RUN FLAT' TIRES. ON FOUR DIFFERENT OCCASIONS I HAVE HIT RELATIVELY MINOR POTHOLES. THE RUN FLATS DO NOT BURST, BUT BUBBLE APPEAR ON THE SIDE AND EVENTUALLY THEY DEFLATE. AFTER THAT HAPPENS THEY ARE INOPERABLE UNLESS YOU DRIVE BELOW 30 MILES AN HOUR. HENCE I HAVE REPLACED FOUR TIRES SO FAR AT A COST OF NEARLY $2000. (RECEIPTS AVAILABLE). I HAVE SPOKEN TO BMW NORTH AMERICA,WHO INSTALLS THESE TIRES, AFTER MUCH HAGGLING THEY FINALLY AGREED TO REIMBURSE ME FOR HALF MY COST. HOWEVER I AM REALLY NERVOUS DRIVING THE CAR NOW, AS THE SLIGHTEST IMPERFECTION ON ROAD SURFACE CREATES A MAJOR TIRE PROBLEM.THERE HAVE BEEN MULTIPLE COMPLAINTS TO BMW (SEE WEBSITE 'BIMMERFEST' (A BMW ENTHUSIAST WEBSITE). THEY KNOW THEY HAVE A PROBLEM BUT ARE TRYING TO DEAL WITH ON A ONE BY ONE BASIS. BECAUSE THE CAR COMES WITH RUN FLAT TIRES ONLY, THERE IS NO SPARE TIRE. HENCE IF YOU REPLACE WITH REGULAR TIRE, YOU HAVE NO BACKUP IF YOU GET INTO TROUBLE. I AM HOPING THAT YOU WOULD INVESTIGATE AND HOPEFULLY PERSUADE BMW TO RECALL THESE TIRES AND REPLACE WITH BETTER TIRES. WHEN I SPEAK WITH BMW OF NORTH AMERICA THEY RESPOND AND SAY THAT THESE ARE GOODYEAR TIRES, AND NOT MANUFACTURED BY BMW HENCE THEY TRY AND TRANSFER THE BLAME TO GOODYEAR. BMW SOLD THIS VEHICLE WITH THESE TIRES, THEY CHOSE THEM. I SUSPECT TO SAFE MONEY ON PUTTING A SPARE OR DONUT WHEEL IN THE CAR. IN MY MIND THEY ARE RESPONSIBLE. PLEASE INVESTIGATE THESE EXPENSIVE AND DEFECTIVE PRODUCT, THANK YOU. *TR