NHTSA Complaint #10408744 — 2010 HONDA CIVIC

MY FRIEND AND I PUT OUR PURSES IN THE TRUNK OF MY HONDA CIVIC 2010 AT A BUSY RESTAURANT PARKING LOT. HONDA HAS AN INTERIOR VALET KEY HOLE TO LOCK THE TRUNK; SO I FEEL SAFE TO LEAVE MY THINGS IN THE TRUNK. THIS KEY HOLE IS AT THE BOTTOM LEFT SIDE OF THE DRIVER'S SEAT. SOMEONE BROKE THE DRIVER'S WINDOW AND OPENED THE TRUNK WITH THE VALET TRUNK LATCH LOCKED. I HAVE THE TRUNK ALWAYS VALET KEY LOCKED; SO I WAS SURPRISED SOMEONE WAS ABLE TO POP THE TRUNK. I TOOK MY CAR TO A BODY SHOP PLACE. HE EASILY DISCOVERED THAT A PLASTIC COVER THAT IS AROUND THE VALET TRUNK KEY LOCK CAN BE REMOVED AND A SMALL LATCH CAN BE MOVED TO THE LEFT AND THE TRUNK OPENS. HE SAID THAT HE DIDN'T KNOW ABOUT THIS EQUIPMENT FAILURE. HE SAID. "I CAN'T TRUST MY THINGS IN THE TRUNK WITH A VALET PERSON, AFTER THIS DISCOVERY." I WAS SHOCKED. I BUY HONDA'S BECAUSE I LIKE THIS FEATURE. I HAVE GONE THROUGH A LOT OF EMOTIONAL DISTRESS BECAUSE MY IDENTITY WAS STOLEN. THE VALET LOCK ISN'T BROKEN BUT IT IS UNSAFE FOR THOSE WHO DON'T KNOW, LIKE ME, THAT IT'S NOT SAFE TO LEAVE YOUR BELONGS IN THE TRUNK OF THIS CAR. *TR