NHTSA Complaint #10408393 — 2000 TOYOTA 4RUNNER SUSPENSION

Complaint Details

ODI Number	10408393
Vehicle	2000 TOYOTA 4RUNNER
Component	SUSPENSION
Date of Incident	June 21, 2011
Date Filed	June 21, 2011
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TODAY, OBSERVED SIGNIFICANT RUST ON THE PASSENGER SIDE LONGITUDINAL FRAME MEMBER. THE FRAME RAIL WAS PERFORATED FOR ~24 INCHES ON THE BOTTOM, INSIDE OF THE RAIL, NEXT TO THE MUFFLER AND UP TO AND INCLUDING THE MOUNTING POINT FOR THE REAR WHEEL LOWER CONTROL ARM. THE RAIL WAS PERFORATED TO A WIDTH OF UP TO ~1 INCH. I AM CONCERNED ABOUT THE STRUCTURAL INTEGRITY OF THE FRAME AND AM REPORTING IT AS IT COULD BE SAFETY ISSUE. I HAVE REVIEWED DESCRIPTIONS AND PICTURES OF THIS ISSUE ON WWW.TOYOTA-4RUNNER.ORG FORUM AND FOUND THAT THERE ARE MULTIPLE OCCURRENCES OF FRAME PERFORATION IN THIS EXACT LOCATION ON 3RD GENERATION 4RUNNERS (SEARCH "FRAME RUST" OR I CAN PROVIDE LINKS). I CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AND INFORMED THEM OF THE ISSUE (CASE#110-621-0707) AND THEY INDICATED THAT TOYOTA DOES NOT HAVE AN ONGOING PROGRAM TO ADDRESS THIS ISSUE.

Related Complaints for the 2000 TOYOTA 4RUNNER

Other SUSPENSION Complaints

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Recent Complaints for the 2000 TOYOTA 4RUNNER

#11549388 — POWER TRAIN — October 11, 2023 — The hole underneath frame is rusted into and there is a bunch of wielding done to it and it's very unsafe to drive an...

#11549388 — STEERING — October 11, 2023 — The hole underneath frame is rusted into and there is a bunch of wielding done to it and it's very unsafe to drive an...

#11549059 — STEERING — October 9, 2023 — The frame is rusted almost in half a mechanic said it's not safe to drive it will kill someone. The car lot that is s...

#11549059 — STRUCTURE:BODY — October 9, 2023 — The frame is rusted almost in half a mechanic said it's not safe to drive it will kill someone. The car lot that is s...

#11515011 — STEERING — April 2, 2023 — We recently looked at this vehicle at Toyota of Ann Arbor car lot. After taking the vehicle to a private Professional...