NHTSA Complaint #10408388 — 2000 DODGE CARAVAN

2000 DODGE CARAVAN. CONSUMER STATES AIRBAG LIGHT INTERMITTENTLY STAYS ILLUMINATED *TGW THE CONSUMER ALSO STATED WHEN THE AIR BAG LIGHT ILLUMINATED, THE HORN DID NOT WORK. THE CONSUMER COMPLIED WITH THE RECALL. HOWEVER, THE DEALER INFORMED HER THE CLOCKSPRING WAS NOT THE REASON THE AIR BAG LIGHT REMAINED ON AND THERE WAS NO PROBLEM WITH THE CLOCKSPRING. THE CONSUMER STATED SHE WAS NOT GIVEN ANY PAPERWORK ON THE VEHICLE STATING THE CLOCKSPRING WAS IN WORKING ORDER. WHEN THE CONSUMER WENT TO AN AUTO REPAIR SHOP SIX MONTHS LATER, IT WAS DETERMINED THE CLOCKSPRING WAS BAD. *JB