NHTSA Complaint #10407679 — 2003 SATURN ION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10407679
Vehicle	2003 SATURN ION
Component	STEERING
Date of Incident	June 12, 2011
Date Filed	June 21, 2011
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE BUT TO NO AVAIL. THE CONTACT REPLACED THE BATTERY AND THE VEHICLE WAS ABLE TO START BUT THE POWER STEERING WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT TWO POWER FUSES NEEDED TO BE REPLACED TO CORRECT THE POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE BELIEVED WHEN THE BATTERY WAS REPLACED IT CAUSED AN OVERALL COMPUTER FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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