NHTSA Complaint #10407650 — 2002 TOYOTA SIENNA UNKNOWN OR OTHER

Complaint Details

ODI Number	10407650
Vehicle	2002 TOYOTA SIENNA
Component	UNKNOWN OR OTHER
Date of Incident	June 20, 2011
Date Filed	June 20, 2011
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HAVE HAD THE SLIDING DOOR LOOKED OUT & "RE-SET" 4 TIMES. IF WE PULL THE DOOR A LITTLE, IT WILL CLOSE, BUT WILL NOT OPEN OR CLOSE WITH ANY BUTTON (FRONT PANEL, KEY FOB OR SIDE PANEL). TODAY IT STARTED TO CLOSE ON MY CHILD & SHE COULDN'T GET IT TO STOP, HER BACKPACK STRAP WAS CAUGHT ON THE SEAT. PRETTY SCARY. RIGHT NOW THE KIDS ARE CLIMBING IN THROUGH THE FRONT PASSENGER DOOR. ALSO, ABOUT 1/2 THE TIME EVEN WITH MANUALLY CLOSING THE DOOR, IT REMAINS OPEN & WILL BEEP WHEN I PUT IT IN GEAR, SO I HAVE TO JUMP OUT & GO PUSH IT CLOSED. **TT

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