NHTSA Complaint #10406904 — 2002 VOLKSWAGEN BEETLE STRUCTURE

Complaint Details

ODI Number	10406904
Vehicle	2002 VOLKSWAGEN BEETLE
Component	STRUCTURE
Date of Incident	January 10, 2011
Date Filed	June 15, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE PURCHASED A USED 2002 VW BEETLE FOR OUR DAUGHTER. IT SMELLS LIKE BURNT CRAYONS AND GIVES HER A SERIOUS HEADACHE. ONLINE THERE A NUMEROUS PEOPLE COMPLAINING OF THIS SAME PROBLEM. IT COMES FROM SOMETHING SPRAYED ON THE UNDERCARRIAGE, THAT SMELLS MORE WHEN THE CAR IS HEATED UP. YOU MUST BE AWARE OF THIS PROBLEM. WHAT ARE YOU GOING TO DO. WHAT SHOULD WE DO. THE ODOR WAS COVERED UP DURING THE TEST DRIVE, BUT HAS NOW BECOME UNBEARABLE. WHAT AVENUES SHOULD WE PURSUE. LEMON LAW, RECALL, ...WHAT SHOULD WE DO...OR MORE APTLY WHAT AREN'T YOU DOING? I WANT A SOLUTION. *TR

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