NHTSA Complaint #10406292 — 2003 CHEVROLET SUBURBAN

I INITIALLY NOTICED A PROBLEM CLOSING THE REAR WINDOW AND ALSO NOTICED THE HINGE CONNECTING THE WINDOW TO THE VEHICLE ON THE PASSENGER SIDE APPEARED TO BE CRACKED OR BROKEN. EVEN THOUGH I RARELY USE THE WINDOW, EVENTUALLY THE HINGE COMPLETELY BROKE AND THE PASSENGER SIDE OF THE WINDOW PULLED COMPLETELY AWAY FROM THE VEHICLE. THE WINDOW IS RAISED UP SO THERE IS A LARGE SPACE BETWEEN THE WINDOW AND THE VEHICLE ON THE PASSENGER SIDE. THE GLASS COULD EASILY BECOME FULLY DETACHED FROM THE VEHICLE AND FALL OFF, POSSIBLY WHILE THE CAR IS BEING DRIVEN. IT SEEMS, BASED ON THE NUMBER OF COMPLAINTS I HAVE SEEN, THAT THE HINGE IS DEFECTIVE BUT GM WILL NOT ADMIT THIS AND, THEREFORE, WILL NOT PAY FOR THE REPAIR.