NHTSA Complaint #10406290 — 2007 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10406290
Vehicle	2007 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	January 1, 2010
Date Filed	June 6, 2011
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE REAR HATCH LATCH/OPENING MECHANISM IS SOFT AND GOOEY. THE SOFTENING/MELTING BEGAN SOMETIME LAST YEAR AND IS GETTING WORSE. IT MAKES IT ALMOST IMPOSSIBLE TO OPEN BY A CHILD OR WEAKER PERSON. DIFFICULT TO OPEN FOR THE REGULAR GUY. IF THERE WAS SOME TYPE OF EMERGENCY THE LATCH MAY OR MAY NOT WORK. THE MELTED HANDLE ALSO LEAVES A BLACK TAR-LIKE GUNK ON HANDS IN WARM CONDITIONS. THE VAN IS NEVER PARKED IN THE SUN - ALWAYS IN THE GARAGE. THE TOYOTA DEALERSHIP THAT SERVICES OUR VAN SAID THEY ARE SEEING THIS AND HEARING COMPLAINTS ALL THE TIME. THEY WANT AROUND $200 TO REPLACE.

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