NHTSA Complaint #10406218 — 2009 JEEP COMPASS 4X4 STEERING

Complaint Details

ODI Number	10406218
Vehicle	2009 JEEP COMPASS 4X4
Component	STEERING
Date of Incident	June 12, 2011
Date Filed	June 13, 2011
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	00

Consumer Description

OUTER TIE-ROD ASSEMBLY DRIVER AND PASSENGER SIDES - 2.4M5 4X4. PREMATURE WEAR AND DETERIORATION. OWNED VEHICLE SINCE PURCHASED NEW IN 2009, HAVE DRIVEN 41K OF WHICH 90% IS HIGHWAY, ALTHOUGH THE CONDITION OF PAVED ROADS IS NOT IDEAL VERY SURPRISED THAT OUTER TIE ROD DRIVERS SIDE LOOSE AT 30K ( REPLACED UNDER WARRANTY ) NOW PASSENGER SIDE LOOSE AT 41K. DEALER SEEMS TO BE QUITE FAMILIAR WITH ISSUE ( PARTS ALWAYS IN INVENTORY FOR SMALL DEALERSHIP ) AND DOES TIE-ROD CHECKS FOR EACH OIL CHANGE HOWEVER DOES NOT WANT TO REPLACE TIE-RODS CLAIMING WARRANTY NO LONGER COVERS DAMAGE. *TR

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