NHTSA Complaint #10406009 — 2001 FORD F-150

I OWN A 2001 FORD F150 LARIAT 1/2 TON PICKUP TRUCK WITH 95,000 ORIGINAL MILES ON IT. ON MY WAY TO WORK I NOTICED IT BEGAN RUNNING VERY ERRATIC AND THE SERVICE ENGINE LIGHT CAME ON, I IMMEDIATELY TOOK IT TO THE SHOP. THE DIAGNOSTIC CHECK REVEALED THE #7 COIL WIRE WAS IN NEED OF REPLACEMENT. THE SHOP ADVISED ME TO CHANGE ALL COIL WIRES AND SPARK PLUGS AS I WAS NEARING THE 100,000 MILE MARK, THE COST WAS $1,200. I OPTED TO JUST HAVE THE SPARK PLUGS CHANGED AND THE # 7 COIL WIRE REPLACED FOR $240. THE NEXT DAY THE SHOP CALLED AND SAID THERE WAS A BIG PROBLEM, THE #7 SPARK PLUG BROKE OFF DURING THE EXTRACTION. THE $240.00 COST IS NOW $1800.00. THE SHOP SAID THE HEAD WOULD NEED TO BE REMOVED TO REPLACE THE BROKEN SPARK PLUG. I HAVE NO CHOICE BUT TO HAVE THE WORK DONE AS THE SHOP TOLD ME THERE WAS A BIG PROBLEM WITH SPARK PLUGS SHEARING OFF DURING REMOVAL BECAUSE OF POOR DESIGN, THEY COMMENTED THE SPARK PLUGS HAVE A 100,000 MILE GUARANTEE TO WORK, HOWEVER, THE ENGINEERS DIDN'T FIGURE ON HOW BAD THE PLUGS MIGHT DETERIORATE MAKING REMOVAL TURN INTO A FINANCIAL FIASCO. *TR