NHTSA Complaint #10405912 — 2011 VOLKSWAGEN JETTA

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10405912
Vehicle	2011 VOLKSWAGEN JETTA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 15, 2011
Date Filed	June 10, 2011
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTSWAGEN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH FROM A COMPLETE STOP THE TRANSMISSION EXHIBITED A DELAYED RESPONSE AND BEGAN SLIPPING INTO A HIGHER GEAR WITH HESITATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 07/21/11 *BF THE CONSUMER STATED WHEN TAKING OFF FROM A STOP, IT FELT AS THOUGHT HE VEHICLE SHIFTED TO A HIGHER GEAR. THE CONSUMER HAD DIFFICULTY GETTING THE VEHICLE TO ACCELERATE. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 08/18/11

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