NHTSA Complaint #10405861 — 2000 FORD TAURUS

TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V332000 (COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). IN ADDITION, THE CONTACT STATED THAT THE REMEDY ACTED ONLY AS A BAND AID SINCE THE MANUFACTURE DECIDED TO ADD SHIELDS TO PROTECT THE TIRES FROM BEING PUNCTURED INSTEAD OF REPLACING THE COIL SPRING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 124,245.