NHTSA Complaint #10405836 — 2005 FORD FIVE HUNDRED ELECTRICAL SYSTEM

Complaint Details

ODI Number	10405836
Vehicle	2005 FORD FIVE HUNDRED
Component	ELECTRICAL SYSTEM
Date of Incident	June 9, 2011
Date Filed	June 10, 2011
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THIS IS THE SECOND TIME THE DASH CLUSTER HAS FAILED IN MY FORD FIVE HUNDRED. IT WAS REPLACED THE FIRST TIME. WHILE UNDER THE PART WARRANTY OF 12MO/12K MILES, THE CLUSTER FAILED AGAIN. I TOOK IT TO THE DEALER AND THEY PULLED THE IDENTICAL CODES AS THE FIRST TIME THEY REPLACED THE CLUSTER, BUT WOULD NOT REPLACE IT THIS TIME BECAUSE NONE OF THE INDICATOR LAMPS WHERE ON AT THE TIME THEY LOOKED AT IT. NOW THE WRENCH, TRACTION CONTROL, CHECK ENGINE ARE LIT, AND THE DISPLAY READS CHECK ENGINE, CHECK TRANSMISSION, AND TRANSMISSION DATA ERROR. THESE ARE THE SAME AS THE LAST TIME WHEN IT WAS REPLACED. THE CAR WILL NOT ACCELERATE PROPERLY, AND THIS TIME AFTER PARKING THE CAR IT WOULD NOT RESTART. I CAME BACK IN ABOUT 20MIN. AND THE CAR STARTED. I TOOK IT TO THE DEALER, NOW OUT OF THE PART WARRANTY AND NOW THEY IMMEDIATELY WANT TO REPLACE THE CLUSTER. SEEMS FORD JUST WANTED ME TO PAY FOR THE REPAIR, AGAIN. *TR

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