NHTSA Complaint #10405625 — 2007 FORD EDGE

2007 FORD EDGE WILL ROLL BACKWARD WHEN ON THE SLIGHTEST INCLINE WHILE VEHICLE IS IN DRIVE. THE VEHICLE WILL NOT STOP ROLLING UNTIL THE BRAKE IS DEPRESSED OR IT SETTLES ON FLAT GROUND. IT ALSO DOES THIS IN REVERSE AND YOU ARE POINTED DOWNHILL. I RECENTLY WAS PARKED IN A DOWNHILL POSITION, RELEASED THE PARK BRAKE, PLACED THE VEHICLE IN REVERSE AND HAD TO SLAM ON THE BRAKES TO STOP THE EDGE FROM SLAMMING INTO A CAR IN FRONT OF ME. THE EDGE STARTED TO QUICKLY GO DOWNHILL AND I HAD TO ACCELERATE QUICKLY TO GO IN REVERSE AND MISS THE OTHER VEHICLE. THIS PROBLEMS SEEMS TO GETTING WORSE AS THE MILEAGE BUILDS. I CURRENTLY HAVE 72,000 MILES ON THE EDGE. I TOOK THIS VEHICLE TO GREENWOOD FORD IN BOWLING GREEN, KY AND WAS TOLD THAT THIS WAS NORMAL AND THAT THERE WAS NOTHING THEY COULD DO. THEIR SERVICE MANAGER TOOK ME FOR A DRIVE IN A 2010 EDGE AND IT DID THE SAME THING. I CALLED FORD CUSTOMER RELATIONS AND WAS TOLD THAT THEY HAD NEVER HEARD THIS COMPLAINT BEFORE. THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE CORRECTED. *TR