NHTSA Complaint #10405578 — 2003 SUBARU FORESTER

AIR BAG LIGHT HAS BEEN ON FOR ABOUT A MONTH. IT WENT OUT ONCE FOR A BIT BUT HAS BEEN ON SINCE. I HAD ONE SERVICE DEPT. SAY THE PROBLEM WAS IN THE PASSENGER SIDE AIR BAG SENSOR. THS SUBARU DEALERSHIP SAID IT WAS THE AIR BAG SENSORS UNDER FRONT SEATS.- CAUSED BY CHANGING THE POSITION OF THE SEATS FREQENTLY AND MADE THE WIRES BREAK. I HAVE 88.000 MILES ON MY CAR. I AM THE ONLY DRIVER SO I DO NOT CHANGE MY SEAT POSITION OFTEN. THERE WAS NOTHING NOTED AT TIME OF PURCHASE ABOUT LIMITING CHANGE OF SEAT POSITION. THIS IS ACTUALLY REDICULOS. THEY STATED IT WOULD COST $370 TO FIX AND THEY HAD PACKET PARS AVAILABLE AND COULD EASILY REPLACE THEM. THEY STATED THIS IS AN UNCOMMON PROBLEM - IF SO UNCOMMON PROBLEM WHY DID THEY HAVE TO COME UP WITH THESE REPLACEMENT PACKETS? I READ THEY REENGINEERED THIS PART FOR THE NEXT YEAR MODEL. I DID SOME CHECKING AND FOUND SERVERAL COMPLAINTS FROM OTHER OWNERS OF 2003 FORESTERS WITH THE SAME PROBLEM BUT NOT ENOUGHT COMPLAINTS TO FORCE A RECALL. . IT IS A DEFINITE "COMMON" PROBLEM. IN THE END THE DEALERSHIP CHARGED ME $150 AND REPLACED ONLY ONE SENSOR WHICH RESOLVED THE PROBLEM. I'VE READ THAT SUCH "SAFETY PARTS" SHOULD BE REPLACED AT NO COST? IS THIS TRUE? THEN I THINK I AM OWED A REFUND I AM PRINTING OUT A FEW OF THE SAME COMPLAINTS AND ALSO THE STATEMENT THAT THIS REPAIR SHOULD COST NOTHING AS IT IS A SAFETY ISSUE. COULD YOU PLEASE ADVISE. *TR