NHTSA Complaint #10405425 — 2002 SUBARU WRX

TL* THE CONTACT OWNS A 2002 SUBARU WRX. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 09V468000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO A LOCAL DEALER. THE DEALER STATED TO THE CONTACT PART THAT THE PART WAS NOT AVAILABLE AND WOULD BE AVAILABLE WITHIN THREE DAYS. THE CONTACT STATED THAT WAS A YEAR AGO. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THE DEALER SHOULD HAVE THE PART. THE CONTACT CONTINUED TO SEARCH FOR PARTS FOR THE VEHICLE BUT THE DEALER STILL DID NOT HAVE THE PART. THE CONTACT PERFORMED SOME REPAIRS TO THE VEHICLE BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE SMELLED LIKE GASOLINE. AFTER THE REPAIRS, THE DEALER STATED THEY COULD NOT REPAIR THE VEHICLE BECAUSE THE CONTACT TOOK THE VEHICLE TO ANOTHER LOCATION FOR REPAIRS. THE CONTACT STATED THE VEHICLE WAS BECOMING UNSAFE SAFE TO DRIVE DUE TO THE SMELL OF GASOLINE INSIDE THE VEHICLE. THE CONTACT STATED THE VEHICLE COULD CAUSE A FIRE. THE FAILURE MILEAGE WAS 96,599.