NHTSA Complaint #10405371 — 2008 FORD F-350

I BOUGHT MY 2008 F350 TRUCK FROM CARBON FORD ON APRIL 25, 2010. AT THE TIME, THE TRUCK HAD AFTER MARKET WINDOW TINT ON IT. RATHER THAN REMOVE THE TINT, THEY DIRECTED ME TO ANOTHER INSPECTION STATION SO THAT THE TRUCK WOULD PASS BY ROLLING DOWN THE WINDOWS (IT FAILED ONCE). 1 YEAR LATER, I HAVE THE SAME ISSUE AGAIN. THIS TIME HOWEVER, I HAVE LEARNED THAT THE TRUCK THEY SOLD ME WAS ACTUALLY INVOLVED IN A ROLLOVER (NOT PROPERLY DISCLOSED). WHEN I BOUGHT THE VEHICLE, I KNEW THAT IT HAD BEEN IN AN ACCIDENT. I TOLD THEM I NEEDED TO KNOW WHAT HAPPENED BEFORE PURCHASING IT. THEY SAID IT JUST HIT A SNOW BANK AND NO BIG DEAL. THEY ACTUALLY CALLED SOMEONE TO CONFIRM THIS. THEY ARE NOT WILLING TO FIX THE VEHICLE AND ARE OFFERING ME ONLY A VERY SMALL DOLLAR AMOUNT. MEANWHILE, THE WINDOWS ARE STILL TINTED AND IT WILL NOT PASS INSPECTION. [XXX] (I BELIEVE A MANAGER THERE), INSTRUCTED ME TO GO TO A GARAGE THAT CARBONE WORKED CLOSELY WITH IN THE PAST. HE TOLD ME TO TELL THEM THAT CARBONE SENT ME AND THAT THEY WOULD PASS THE VEHICLE EVEN WITH THE VERY DARK TINTED WINDOWS THAT CAME ON THE TRUCK. THEY ARE SELLING VEHICLES THAT DO NOT PASS INSPECTION, AND THEN FINDING WAYS AROUND IT SO THAT THEY DON'T HAVE TO FIX THEM. I WAS TOLD THAT IF I TRY TO GET THE INSPECTION, I WILL GET A RED REJECTION STICKER AND WILL NOT BE ABLE TO DRIVE THE TRUCK ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR