NHTSA Complaint #10405168 — 2003 NISSAN MURANO

THE PASSENGER SIDE DOOR LOCK IS NOT LOCKING OR UNLOCKING COMPLETELY WHEN USING THE REMOTE OR KEY. IT APPEARS TO BE LOCKED, BUT THE DOOR CAN BE OPENED FROM OUTSIDE THE CAR AND VISA VERSA. STARTING IN MAY 2011, THE DRIVER'S SIDE DOOR LOCK IS DOING THE SAME THING. I'M ALSO UNABLE TO ENTER THE VEHICLE THROUGH NEITHER OF THE FRONT DOORS AND HAVE TO ENTER THROUGH THE BACK DOORS TO UNLOCK THE FRONT DOORS MANUALLY FROM THE INSIDE. THIS IS A SAFETY ISSUE AS I OR A PASSENGER CAN GET LOCKED OUT OF THE CAR OR THINK THE DOOR IS LOCKED WHILE IN THE CAR AND SOMEONE FROM THE OUTSIDE COULD GAIN ACCESS. IN CASE OF EMERGENCY, I MAY OR MAY NOT BE ABLE TO GET INTO OR OUT OF THE CAR. STARTING IN NOVEMBER 2010 WHILE RAISING THE WINDOW ON THE PASSENGER SIDE WITH THE POWER WINDOW BUTTON, IT AUTOMATICALLY LOWERS ON IT'S OWN ON OCCASION. IT STOPS WHEN HALF OPEN. TO KEEP IT CLOSED, I HAVE TO INCH IT UP SLOWLY. AGAIN THIS IS A SAFETY ISSUE. THE LOCK TO THE GAS CAP FAILED TO OPEN AROUND 40,000 MILES.