NHTSA Complaint #10404557 — 2006 HONDA CR-V

TL*THE CONTACT OWNS A 2006 HONDA CR-V. WHILE DRIVING THE CONTACT APPLIED PRESSURE TO THE BRAKES AND HIT HIS HEAD ON THE SUN VISOR. HE SUSTAINED AN INJURY TO HIS RETINA WHEN THE SEAT BELT DID NOT LOCK IN PLACE. THE TECHNICIAN STATED THAT HE PULLED THE SEAT BELT STRAP AND IT WORKED FINE. THE SUPERVISOR TEST DROVE THE VEHICLE WITH THE CONTACT AND PERFORMED SEVERAL EMERGENCY STOPS. THE TECHNICIANS SUPERVISOR, CONFIRMED AND WROTE IN A REPORT THAT THE SEAT BELT DID NOT ENGAGE UNTIL HE WAS HALFWAY FORWARD. THE TECHNICIAN ALSO STATED THAT HONDA MOTORS HAD BEEN CONTACTED THEY ARE WAITING FOR A CORRECTION AND AN ANSWER REGARDING THE SEAT BELT FAILURE. HE ALSO SPOKE WITH ANOTHER MANAGER WHO ALSO TEST DROVE THE VEHICLE AND DENIED THE CONTACT FROM DRIVING ALONG WITH HER AND WITHIN 10 MINUTES SHE SAID THE SEAT BELT FUNCTIONED NORMALLY. ON JUNE 3, 2011 THE CONTACT WAS REAR ENDED AT A TRAFFIC LIGHT TWICE WHICH RESULTED IN A THREE CAR CRASH. HE WENT COMPLETELY FORWARD WITHOUT THE SEAT BELT SECURING HIM WHICH CAUSED HIM TO HIT THE HEAD REST IN THE MIDDLE OF HIS NECK. HE WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM. THE CONTACT ALSO STATED THAT A PASSENGER IN ONE OF THE OTHER VEHICLES MAY HAVE ALSO BEEN INJURED IN THE CRASH. A POLICE REPORT WAS FILED. THE SUPERVISOR WHO PREVIOUSLY DENIED ANYTHING WAS WRONG WITH THE SEAT BELT ADVISED HIM ON THE DAY OF THE CRASH THAT THERE WERE CODES THAT WOULD INDICATE ERRORS WITH THE SEAT BELT; HOWEVER, ANOTHER HONDA DEALER THAT THERE WAS ANYTHING THAT RECORDED A CRASH DID NOT EXIST. HE WAS ALSO ADVISED THAT NONE OF THE TECHNICIANS OPENED THE SEAT BELT MECHANISM TO EXAMINE IT. THE DEALER GAVE HIM AN 800 NUMBER TO THE CORPORATE OFFICE WHERE HE FILED CASE#N012010-03-080148 WHICH HE WAS ADVISED WAS CURRENTLY CLOSED. AN INSURANCE ADJUSTER ADVISED HIM TODAY THAT THEY NEED TO COMPLETE A MORE DETAILED EXAMINATION OF THE VEHICLE IN ORDER TO DETERMINE THE EXTENT OF THE DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 3/8/12 *CN