NHTSA Complaint #10404401 — 2003 HONDA ODYSSEY

2003 HONDA ODYSSEY BEGAN SLIPPING IN TRANSMISSION FROM 2ND TO 3RD GEAR APPROXIMATELY 1 MONTH AGO. I TOOK THE VAN TO THE DEALER TWICE, ONLY TO BE TOLD THEY COULD NOT IDENTIFY A PROBLEM. THEY DID REPORT THAT I NEEDED $650 OF OTHER MAINTENANCE, WHICH I AGREED TO, BUT COULD NOT "REPLICATE" THE PROBLEM I WAS THERE FOR. AFTER THE 3RD VISIT IN LESS THAN 2 WEEKS, I WAS TOLD THAT THE TRANSMISSION HAD FAILED AND WOULD NEED TO BE REPLACED. AFTER MUCH RESEARCH, WE DISCOVERED THAT THE ODYSSEY TRANSMISSION HAS HAD NUMEROUS COMPLAINTS OF FAILURE. THE DEALERSHIP SAID THEY HAD CONTACTED HONDA CORP. BUT THEY DECLINED ANY ASSISTANCE. WE ARE THE ORIGINAL OWNERS AND HAVE BEEN LOYAL CUSTOMERS OF THIS DEALERSHIP FOR THE PAST 8 YEARS. THE DEALERSHIP DID OFFER A 10% DISCOUNT, BUT THE COST IS STILL A STAGGERING $3800. I BELIEVE THAT HONDA, HAVING FULL KNOWLEDGE THAT THEY ARE PROMOTING AND SELLING DEFECTIVE TRANSMISSIONS, SHOULD BE HELD LIABLE FOR THEIR PRODUCT. *TR