NHTSA Complaint #10404376 — 2004 HONDA ACCORD

DRIVING ON FREEWAY WITH NO WARNING THE CAR COMES TO A SUDDEN STOP AS IF THE BRAKES WERE BEING SLAMMED ON. I OWN A 2004 HONDA ACCORD V6 AUTOMATIC. AFTER THIS INCIDENT THE CAR DID NOT WANT TO DRIVE AS IF IT WAS IN NEUTRAL. I WAS SLOWLY ABLE TO GET ONTO SHOULDER. THIS CAUSED A HUGE TRAFFIC JAM. I WAS NEARLY REAR ENDED BY FULL SIZE TRUCK. AFTER I HAD STOPPED FOR APPROX. TEN MINUTES I WAS ABLE TO DRIVE THE CAR HOME WITH NO ISSUES. I DISCOVERED THAT HONDA ISSUED A RECALL FOR THIS SAME EXACT PROBLEM. I'VE READ MANY OTHER PEOPLE HAVE HAD THIS SAME INCIDENT HAPPEN. ONE OF WHICH INVOLVED A CHILD GETTING INJURED. I BROUGHT THE VEHICLE TO THE CAPITAL CITY HONDA DEALERSHIP IN OLYMPIA, WA. FOR THE RECALL WORK TO BE PERFORMED (IT HAD NOT BEEN DONE, ISSUED IN 2004). THE DEALERSHIP HAD MY VEHICLE FOR A FULL DAY BEFORE I RECEIVED A CALL SAYING MY VEHICLE NEEDED AN OIL KIT INSTALLED WHICH WAS PART OF THE RECALL. THE NEXT DAY I WAS TOLD THE KIT WAS INSTALLED AND IT DID NOT FIX THE PROBLEM. I WAS ALSO TOLD THAT DURING THE TEST DRIVE THE TRANSMISSION LOCKED UP ON THE TECHNICIAN DRIVING IT. THEY THEN TOLD ME THAT THE FAILURE HAD NOTHING TO DO WITH THE SECOND GEAR WHICH THE RECALL STATES AND THAT I WOULD BE RESPONSIBLE TO PAY FOR THE REPAIR APPROX. $4,000. THE NEXT DAY I CALL BACK STATING THAT I BELIEVE THE TRANSMISSION SHOULD BE CHANGED UNDER THE RECALL AND THAT THEY WERE SUPPOSED TO INSPECT THE TRANSMISSION BEFORE INSTALLING THE KIT. THEY THEN TOLD ME THEY NEVER INSTALLED THE KIT AND THE FAILURE IS NOT A PART OF THE RECALL. MANY OTHER 2004 HONDA OWNERS HAVE HAD THE SAME PROBLEM. IF IT'S NOT RELATED TO THE RECALL SHOULDN'T THERE BE AN INVESTIGATION INTO WHY THESE TRANSMISSIONS ARE FAILING LIKE THIS NOW? OR ARE THE DEALERSHIPS NOT PERFORMING THE RECALL INSPECTIONS CORRECTLY? I IMPLORE THAT ANOTHER RECALL BE OPENED TO INSPECT THESE TRANSMISSIONS AGAIN AND FURTHER THAN JUST THE COLOR OF SECOND GEAR. I DON'T WANT ANOTHER DRIVER INJURED OR KILLED DUE TO THIS OR A CHILD INJURED OR KILLED. *TR