NHTSA Complaint #10403805 — 2007 TOYOTA HIGHLANDER HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10403805
Vehicle	2007 TOYOTA HIGHLANDER HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	May 19, 2011
Date Filed	May 31, 2011
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2007 TOYOTA HIGHLAND HYBRID. WHILE THE CONTACT WAS DRIVING 20 MPH, THE HYBRID SYSTEM WARNING INDICATOR ILLUMINATED WITH A SUDDEN LOSS OF POWER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DETECTED AN ACCUMULATION OF WATER WITHIN THE HYBRID BATTERY. THE TECHNICIAN STATED THE WATER ORIGINATED FROM THE REAR SUB FRAME AREA AND AS A RESULT OF THE FAILURE, THE FRAME EXHIBITED TWO CRACKS AND TWO HOLES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 55,000.

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