NHTSA Complaint #10403624 — 2007 NISSAN MURANO

UNFORTUNATELY I DID NO ADVANCED RESEARCH ON THE NISSAN MURANO AND NOW WE ARE RESTING AMONG THE GROUP OF OTHER UPSET MURANO OWNERS. A MONTH AGO WE PURCHASED A USED 2007 MURANO SL AWD WITH 29,000 MILES. AFTER A WEEK OF DRIVING IT WE MADE A MODERATELY SLOW STOP AS WE APPROACHED A RED-LIGHTED INTERSECTION. THE VEHICLE SURGED FORWARD AS THE BRAKES WERE BEING APPLIED. WE COULD FEEL THE ANTI-LOCK BRAKES BEGIN TO PULSE AT THE PEDAL. THE USUAL QUITE TRANSMISSION BEGAN TO MAKE SHIFTING NOISES AS IT ARGUED WITH AN ENGINE THAT WAS RISING IN RPM. WITH A LOUD AND PRONOUNCED CLUNK AND MY HEAD WAS THRUST INTO THE HEADREST RESTRAINT PAD. THE VEHICLE STOPPED JUST BEFORE IMPACTING THE REAR OF A CAR BEFORE US. THIS HAS HAPPENED TWICE, WITH REPEAT VISITS TO THE DEALER FOR REPAIRS. THEY SAY THEY FIND NOTHING WRONG, CODES ARE ALL FINE ETC. THEY EVEN SERVICED THE ABS BRAKE SENSORS AT NO CHARGE, BUT I KNOW THAT IS NOT THE PROBLEM HERE. SO IN A NUT SHELL NISSAN HAS DONE NOTHING TO FIX THE PROBLEM, AND IS UNABLE TO HELP US. *TR