NHTSA Complaint #10402969 — 2008 BUICK LACROSSE

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	10402969
Vehicle	2008 BUICK LACROSSE
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	May 2, 2011
Date Filed	May 27, 2011
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED AN INCORRECT FUEL LEVEL EVEN THOUGH FUEL WAS IN THE FUEL TANK. THEN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE FUEL TANK WAS EMPTY. THE TECHNICIAN DISPENSED ONE GALLON OF FUEL INTO THE FUEL TANK AND WAS UNABLE TO DETECT A PROBLEM. THE FAILURE HAD NOT YET RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 07/08/11*LJ UPDATED 07/18/11

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