NHTSA Complaint #10402899 — 2011 HONDA ACCORD

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10402899
Vehicle	2011 HONDA ACCORD
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 21, 2011
Date Filed	May 26, 2011
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I BOUGHT A 2011 HONDA ACCORD LX, IT WAS DELIVERED WITH 11 MILES. AFTER I DROVE THE CAR FOR LITTLE OVER 300 MILES IT WAS MAKING A LOT OF NOISE. THE NOISE IS COMING FROM THE TRANSMISSION AND LEFT SIDE SUSPENSION WHEN THE CAR IS PUT IN REVERSE. I CONTACT HONDA OF NORTH AMERICA AND INQUIRE ABOUT THE LOUD NOISE THEY TOLD ME THAT THERE IS NO RECALL ON MY CAR. I THEN CONTACT THE DEALERSHIP THAT I BOUGH THE CAR FROM TO CHECK IT OUT. I MEET WITH THE SERVICE MANAGER AND I LET HIM LISTEN TO THE NOISE, HE THEN STATED THAT IT WAS NORMAL WHICH I FIND VERY STRANGE. ABOUT A FEW DAYS LATER THE LOUD NOISE FROM THE TRANSMISSION ALSO CAME A NEW PROBLEM A LOUD CLUNKING NOISE FROM THE LEFT SIDE FRONT SUSPENSION. I CONTACT THE DEALER AND TALK TO SERVICE REP AND EXPLAIN WHAT WAS GOING ON HE CHECK THE SERVICE RECORD AND SAY IT WAS NORMAL. *TR

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