NHTSA Complaint #10402826 — 2003 SATURN VUE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10402826
Vehicle	2003 SATURN VUE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 22, 2010
Date Filed	May 26, 2011
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS PARKED AND LEFT IDLE FOR SEVERAL DAYS BEFORE BECOMING RESPONSIVE YET, THE FAILURE RECURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE. IN ADDITION, THERE WERE GASOLINE FUMES ENTERING INTO THE INTERIOR CABIN OF THE VEHICLE AND THE CONTACT HAD TO DRIVE WITH THE WINDOWS OPEN TO AVOID BECOMING SICK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER INFORMED HER THAT EVEN IF THE TRANSMISSION WAS REPLACED, THE FAILURE COULD POSSIBLY RECUR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO VERIFIED THE DEALER'S ADVICE. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. UPDATED 07/15/11

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