NHTSA Complaint #10402818 — 1999 VOLVO S80 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10402818
Vehicle	1999 VOLVO S80
Component	VEHICLE SPEED CONTROL
Date of Incident	May 20, 2011
Date Filed	May 26, 2011
Mileage	125,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I AM WRITING YOU TODAY IN REGARD OF A RECALL FOR MY 1999 VOLVO S80'S ETM (ELECTRONIC THROTTLE MODULE). IN 2006, THERE WAS A CLASS ACTION LAWSUIT IN WHICH VOLVO AGREED TO EXTEND THE WARRANTY OF THE ETM TO 10 YEARS OR 200,000 MILES. I HAVE OWNED THE CAR FOR ABOUT A YEAR AND BOUGHT THE CAR FROM MY FATHER. MY FATHER OWNED THE CAR SINCE 2007, AND HAD FRUSTRATINGLY SPENT A TOTAL OF APPROXIMATELY $7,000 IN (DOCUMENTED) REPAIRS. HE NEVER RECEIVED NOTIFICATION OF THIS RECALL AND WOULD HAVE UNDOUBTEDLY MADE THAT REPAIR KNOWING THE PART WAS RECALLED AND THERE WAS A STRONG LIKELIHOOD THE PART WAS DEFECTIVE. THE CAR AS OF NOW HAS UNDER 126,000 MILES AND HAS BEEN OUT OF WARRANTY SINCE 2009. VOLVO WILL COVER A SOFTWARE UPGRADE FOR FREE, BUT IN THE EVENT THE SOFTWARE PATCH FAILS, THE REPAIR WILL COST IN UPWARDS OF $1000. IS THERE ANYTHING YOU CAN DO ON MY BEHALF TO GET THAT REPAIR TAKEN CARE OF SERVICE BULLETIN NUMBER : 155 NHTSA ITEM NUMBER : 10019595 COMPONENT : VEHICLE SPEED CONTROL DATE OF BULLETIN : MAR 20, 2006 I SINCERELY THANK YOU FOR ANY HELP YOU CAN GIVE ME. *TR

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