NHTSA Complaint #10402551 — 2008 HYUNDAI SONATA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10402551
Vehicle 2008 HYUNDAI SONATA
Component AIR BAGS
Date of Incident
Date Filed
Mileage 10,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

DRIVER SIDE VISOR IMPAIRS VISIBILITY SIGNIFICANTLY. THE VISOR HANGS DOWN IN DRIVERS VIEW AND STAYS THERE. WE HAVE HIT OUR HEAD ON THE VISOR MANY TIMES, WHICH HURTS AND CAUSES MORE DISTRACTION FROM DRIVING. WE HAVE NOT HAD LUCK IN FIXING IT AND DO NOT HAVE MONEY TO REPLACE IT DUE TO JOB LOSS AND HIGH MONTHLY PAYMENTS. WHEN I SIT IN THE FRONT PASSENGER SIDE, I GET THE "PASSENGER AIRBAG OFF" LIGHT WHICH COMES ON RANDOMLY AND I AM WAY OVER THE LIMIT IN WEIGHT FOR IT TO HAPPEN. I HAVE SAT CORRECTLY AND STILL DO AS TOLD BY MY DEALER. (WHICH WAS TOLD TO ME WAS THE CAUSE OF THE LIGHT ON/OFF RANDOMLY). THE ESC LIGHT COMES ON RIGHT AFTER STARTING TO DRIVE EX. LETTING OFF EMERGENCY BRAKE, AND PLACING IN 1ST GEAR. THIS CONTINUES FOR SEVERAL WEEKS MAYBE A MONTH OR MORE, THEN WILL RANDOMLY GO AWAY. THIS IS A DANGER AS WE RELY ON OUR CAREFUL DRIVING AND THE ESC WHICH HAS SAVED US MANY TIMES IN OUR OTHER VEHICLE. THE PAINT STARTED WEARING A MONTH AFTER WE BOUGHT THE CAR (WHICH WE BOUGHT OFF THE SHOWROOM FLOOR AND IT ONLY HAD 32 MILES ON IT) AND "WARRANTY" DOES NOT COVER IT. WE NOW HAVE A POLKA-DOTTED CAR. IT CONTINUES TO RUST AND PEEL AND MAKES US EXTREMELY DISSATISFIED WITH OUR CARS LOOKS AS WE WERE SO PROUD TO HAVE BOUGHT OUR 1ST BRAND NEW CAR. THE PAYMENTS ARE PAINSTAKING BUT WE SAID, "IT HAS SUCH GREAT REVIEWS AND IT IS A SAFE CAR FOR US AND OUR SON, SO IT'S WORTH IT" BUT YOU CAN NOT PUT A PRICE ON SAFETY AND THERE ARE SEVERAL THINGS THAT ARE IMPAIRING A SAFE DRIVE ESPECIALLY WHEN MY HUSBAND HAS TO DRIVE 45 MINUTES TO WORK EVERYDAY-YES, ONE WAY. *TR

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