NHTSA Complaint #10402479 — 2011 FORD TAURUS

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10402479
Vehicle	2011 FORD TAURUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 11, 2011
Date Filed	May 23, 2011
Mileage	6,680 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ON THREE DIFFERENT OCCASIONS, MY 2011 FORD TAURUS' ENGINE STOPPED WHILE I WAS DRIVING. THIS HAPPENED ONCE IN REVERSE WHILE BACKING UP WITH 3300 MILES ON THE VEHICLE, AND TWICE WHILE DRIVING BETWEEN 30-40 MPH. THE MOST RECENT STOPPAGES HAPPENED AFTER I WENT OVER A RAILROAD CROSSING; THUS RATTLING THE CAR AND ITS COMPONENTS. I CALLED THE DEALERSHIP AND THEY ASKED THAT I BRING THE VEHICLE IN IMMEDIATELY. I WAS TOLD THERE WAS A TSB REGARDING THIS PROBLEM (HOWEVER, THEY FAILED TO NOTIFY ME) AND PROCEEDED TO "FIX" IT, SAYING IT WAS A THROTTLE BODY AND MOTOR ASSEMBLY DEFICIENCY. THE TSB # IS 7T4Z*9E926*FA. *TR

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