NHTSA Complaint #10402439 — 2003 SATURN VUE

2003 SATURN VUE 4WD. KEY NOT TURNING, HARD TO START. HAVE TO KEEP MAKING NEW KEYS TO WORK. CONTACTED SATURN DEALER AND THEY SAID NOTHING WAS EVER DONE ON MY VEHICLE. I PURCHASED IT USED APPROX 2 YEARS AGO FROM CAPITAL FORD AUTO CREDIT. I AM BEING TOLD THAT THE RECALL IS CLOSED AND THERE IS NOTHING THEY CAN DO UNLESS I PAY FOR IT. SINCE THERE WAS A RECALL AND NOTHING WAS DONE, I DON'T THINK THIS IS ACCEPTABLE. I AM A SINGLE MOTHER OF 4 AND I NEED A SAFE DEPENDABLE CAR THAT IS WHAT I THOUGHT WHEN I PURCHASED THIS VEHICLE. ALONG WITH THE OTHER RECALLS AS WELL. THIS WAS HAPPENING TO ME OFF AND ON, BUT NOW IT WAS EVERY TIME I GET IN MY CAR. IT TAKES LIKE 10 MINUTES TO START. TODAY I WENT TO MAKE A NEW KEY, BUT TO MAKE A NEW KEY EVERY COUPLE MONTHS AND TO KNOW THE CONSEQUENCES OF NOT HAVING THE RECALL FIXED IT CRAZY. AND NOW THAT I AM CHECKING INTO THIS AND FINDING OUT NOTHING EVER WAS DONE ON ANY RECALL, I WOULD GREAT APPRECIATE IT IF ALL WAS FIXED NOW. THANK YOU. *TR