NHTSA Complaint #10402382 — 2005 FORD F-350 SD

TL* THE CONTACT OWNS A 2005 FORD F-350. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AT 75 MPH. THE VEHICLE EXHIBITED AN ABNORMALLY LOUD EXPLOSION FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED AND WAS UNABLE TO FIND ANY PROBLEM WITH THE VEHICLE. ONE HOUR LATER, THE NOISE RECURRED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE FAILURE CAME FROM THE TIE RODS AND COIL SPRINGS. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY CONFIRMED THAT THE FAILURE WAS COMMON AND THERE WAS AN ALIGNMENT ISSUE, BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 42,000.