NHTSA Complaint #10402161 — 2000 LINCOLN LS

TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION FRONT CONTROL ARM, LOWER BALL JOINT). WHILE ACCELERATING FROM A STOP LIGHT THE CONTACT HEARD A LOUD POPPING NOISE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE CONTACT NOTICED THE FRONT DRIVER'S SIDE LOWER BALL JOINT WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS REPAIRED. APPROXIMATELY ONE YEAR LATER THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE LOWER BALL JOINT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 178,000 AND THE CURRENT MILEAGE WAS 188,000.