NHTSA Complaint #10402108 — 2007 CHEVROLET EQUINOX

MY HUSBAND HAD HIT A BUZZARD IN FEBRUARY 2010 ON A COUNTY PAVED ROAD WHICH TORE SOME OF THE GRIDDLE ON THE FRONT DRIVER'S SIDE. THEN ON SEPTEMBER 2, 2010 I WAS GOING TO THE STORE AND THE CAR GOT HOT STARTED TO DIE WHICH THE COMPUTER TOLD ME TO STOP, TURN OFF A/C AND IDLE THE CAR, ALLOWING IT TO COOL DOWN. AFTER 15 MINS I PROCEEDED TO RETURN HOME AND THE SUV GOT EXTREME HOT, STARTED TO DIE. CALLED MY HUSBAND AND HE TOLD ME TO LEAVE IT THERE. HE PULL THE 2007 EQUINOX TO OUR HOME AND LOOK FOR REASON FOR SUV TO GET HOT. WE CALLED THE DEALER SINCE THE SUV WAS STILL UNDER WARRANTY AND TOWED IT TO THE DEALER. SEVERAL DAYS LATER WE WAS TOLD THAT A PIECE OF GRIDDLE HAD RUBBED A HOLE INTO RADIATOR AND ENGINE WOULD NEED TO BE REPLACE. STATED THAT THIS WAS NOT COVERED UNDER WARRANTY SO WE CONTACTED OUR INSURANCE AGENCY. AT FIRST INS AGENCY WAS NOT GOING TO COVER THE DAMAGES BUT WE WERE ABLE TO PROVIDE RECEIPTS ON EVERY MAINTENANCE DONE WHICH THE LAST OIL CHANGE WAS AUGUST, 2010, 30 DAYS BEFORE THIS PROBLEM. THERE WERE NEVER NO PUNCTURE HOLES IN RADIATOR NO OVERHEATING NO SIGNALS AT ALL. AFTER REPAIRS, THE INVOICE STATED THAT "SWAY BAR PLASTIC TRIM RUBBED HOLE INTO RADIATOR." ALSO WE WAS ASK BY THE DEALERSHIP IF WE WANT THE SWAY BAR REPAIR SINCE IT WAS IN NEEDED FOR REPAIRS. TWO WEEKS AGO WE DISCOVERED THAT THE MOTOR MOUNT IS BROKE. THE SUV HAVE BEEN POPPING WHEN BACKING UP OR TURNING SINCE WE GOT THE SUV REPAIRED IN SEPTEMBER 2010. WE DID CALLED GMC AFTER READING THEIR WARRANTY COVERAGE 100,000 MILES OR 5 YEARS THAT STATED THAT THESE DEFECTS WAS COVER UNDER THIS WARRANTY. WE WERE TOLD THAT THE RADIATOR WAS NOT PART OF THE WARRANTY NOR WAS THE SWAY BAR; ONLY THE ENGINE. WE WOULD LIKE FOR SOMEONE EXPLAIN TO US WHY THE RADIATOR WOULD NOT BE COVER UNDER THIS WARRANTY SINCE THE ENGINE CAN NOT FUNCTION WITHOUT THE RADIATOR TO KEEP THE ENGINE COOL AND IF THE RADIATOR IS NOT NEEDED THEN WHY IS IT ON THE VEHICLE? WHAT IS COVERED UNDER GMC'S BEST EVER WARRANTY? *TR