NHTSA Complaint #10401912 — 2006 VOLKSWAGEN JETTA

THE DRIVERS SIDE DOOR ELECTRICAL SYSTEM DOES NOT WORK. THE LOCKS, WINDOWS, MIRRORS, TRUNK LATCH, GAS TANK LATCH, MIRROR DEFROSTER ET AL. IN SPEAKING THE VW SERVICE REPS THEY KNEW RIGHT AWAY THAT THE ISSUE WAS A BROKEN HARNESS. THEY INDICATED IT HAD FAILED IN MANY OTHER VEHICLES. HOWEVER, IN SPEAKING WITH VW CUSTOMER CARE THEY ARE NOT WILLING TO ACCEPT RESPONSIBILITY FOR THE KNOWN ISSUE. I WILL LET THE SAFETY EXPERTS DETERMINE THE SEVERITY OF THIS DESIGN FAILURE BUT THE DOORS CAN NOT BE LOCKED OR UNLOCKED, THE DOOR AJAR LIGHT REMAINS ON AND DINGS ALL THE TIME, THE INTERIOR LIGHTS ARE ON NIGHT AND DAY MAKING VISIBILITY AT NIGHT DIFFICULT AND LAST BUT NOT LEAST THE WINDOWS CANNOT BE PUT DOWN. PLEASE ADDRESS THIS AS VW DOES NOT APPEAR WILLING AND THIS ISSUE IS EVERYWHERE WITH THIS MODEL YEAR AND MAKE. THANKS!