NHTSA Complaint #10401883 — 2007 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10401883
Vehicle	2007 SATURN OUTLOOK
Component	STEERING
Date of Incident	May 2, 2011
Date Filed	May 18, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2007 SATURN OUTLOOK. CONSUMER STATES PROBLEM WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING IN THE RAIN, HE STRUCK A SMALL PUDDLE OF WATER IN THE MIDDLE OF A MAIN ROAD. AS HE WAS MAKING A TURN, THE STEERING WHEEL JOLTED OUT OF HIS HANDS AND THE VEHICLE BEGAN TO MAKE A LOUD NOISE. THE CONSUMER DROVE INTO A DITCH AS HE WAS UNABLE TO GAIN CONTROL OF THE VEHICLE UNTIL THE LAST SECOND; HAVING TO USE ALL OF HIS STRENGTH TO KEEP FROM PLOWING FULLY INTO THE DITCH AND REAR EMBANKMENT. AFTER THE INCIDENT, THE CONSUMER HEARD A WHINING NOISE COMING FROM THE STEERING COLUMN, WHICH WOULD COST $1000 TO REPLACE. *JB THE CONSUMER STATED THE PROBLEM HAS NOT BEEN RESOLVED. UPDATED 09/15/11.*JB

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