NHTSA Complaint #10401749 — 2004 SAAB 9-3 SUSPENSION

Complaint Details

ODI Number	10401749
Vehicle	2004 SAAB 9-3
Component	SUSPENSION
Date of Incident	May 10, 2011
Date Filed	May 13, 2011
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WAS DRIVING 2004 SAAB 9-3 VEHICLE WHEN THE STRUT SPRING BROKE, AND STARTED DIGGING INTO THE TIRE CREATING A LOT OF SMOKE FROM BURNT RUBBER. UPON CLOSER INSPECTION IT APPEARS THAT THE STRUT STRINGS HAD BROKE ON BOTH SIDES, ONLY THE PASSENGER SIDE SPRING CAME OFF OF ITS 'MOUNT' AND DUG ITS WAY INTO THE TIRE. NOTHING WAS HIT TO CAUSE THIS REACTION. UPON SEARCHING THE INTERNET, THIS SEEMS TO BE A MORE COMMON, THAN NOT PROBLEM WITH THIS MODEL OF 9-3. SAAB HAS AGREED TO EXTEND THE WARRANTY TO FIX THE PROBLEM, BUT THIS IS A VERY SERIOUS SAFETY HAZARD AND THESE SPRINGS SHOULD BE RECALLED. A SIGNIFICANT AMOUNT OF DAMAGE WAS DONE TO THE TIRE BEFORE I STOPPED. IF THE VEHICLE HAD BEEN TRAVELING ANY FASTER, I BELIEVE THE CONSEQUENCES COULD HAVE BEEN SIGNIFICANTLY WORSE.

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