NHTSA Complaint #10401457 — 2010 FORD ESCAPE

TL*THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO VEER TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR. APPROXIMATELY SIX MONTHS LATER, WHILE DRIVING APPROXIMATELY 55 MPH THE POWER STEERING FAILED AND THE CONTACT HAD A HARD TIME TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WHERE AN UNKNOWN STEERING MECHANISM WAS REPLACED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 10,500.