NHTSA Complaint #10401412 — 2011 KIA SORENTO

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10401412
Vehicle	2011 KIA SORENTO
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 17, 2011
Date Filed	May 18, 2011
Mileage	2,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

POWERTRAIN ISSUE ON MY KIA SORENTO LX 2011, 4L, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WHEN I WAS DRIVING THE HIGHWAY WITH ALL MY FAMILY ON IT. THIS CAUSES ME CONCERN BECAUSE WHEN I TRY TO ACCELERATE I HEARD SOME UNPLEASANT, LOUD AND REPETITIVE CLICKING NOISES UNDER MY CAR WHICH EVENTUALLY WENT AWAY AFTER A MINUTE. THIS HAS HAPPENED THREE TIMES SINCE I BOUGHT MY CAR 2 WEEKS AGO. I HAD TO CALL KIA AND WAS ADVISED ME TO GO TO ANY KIA AUTHORIZED DEALERSHIP WITHIN MY AREA TO GET IT FIX, BUT THEY DIDN'T OFFERED ME AN CAR LOAN OPTION WHILE HYPOTHETICAL REPAIR TAKES PLACE. MY MAIN CONCERN IS ABOUT THE SECURITY OF MY FAMILY AND RISK OF CRASH. ALSO I WAS SHOCKED WHEN KIA REPRESENTATIVE TOLD ME MY CAR WASN'T LISTED FOR A RECALL. WHEN I HAVE ALL THE FORE-MENTIONED SYMPTOMS DESCRIBED ON NHTSA CAMPAIGN ID NUMBER: 11V258000. *TR

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