NHTSA Complaint #10401160 — 2007 FORD FREESTYLE

TL*THE CONTACT OWNS 2007 A FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD WHILE THE HEATING SYSTEM WAS ACTIVATED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 78,522 AND THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 6/8/11 *CN THE CONSUMER STATED WHEN THE DEFROSTER OR AIR CONDITIONING SYSTEM WAS IN USE, AFTER IDLING OR STOPPED, THE VEHICLE WOULD SURGE FORWARD WITHOUT HER FOOT ON BEING ON THE ACCELERATOR PEDAL. THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN REVERSE, IT WOULD SURGE BACKWARD AND THEN STALL. UPDATED 06/21/11