NHTSA Complaint #10400994 — 1999 NEWMAR KOUNTRY STAR

TL*THE CONTACT OWNS A 1999 NEWMAR KOUNTRY STAR MOTOR HOME. THE CONTACT STATED HE WAS DRIVING WITH THE CRUISE CONTROL ON AND DOWN A HILL WHEN IT LOCKED IN PLACE AND THE CONTACT WAS UNABLE TO DISENGAGE IT. WHEN HE DEPRESSED THE BRAKES EXCESSIVELY IT CONTINUED TO STAY LOCKED. HE WAS ABLE TO STOP ON THE SIDE OF THE ROAD WHERE HE DISABLED THE CRUISE CONTROL CABLE. THE VEHICLE WAS DRIVEN HOME AND PARKED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,600. UPDATED 08/01/11*LJ THE CONSUMER STATED AS HE WAS ABOUT TO TAKE HIS FIRST STRIP SINCE THE WINTER, AS HE ENGAGED THE CRUISE CONTROL, THE RV IMMEDIATELY LURCHED FORWARD. APPLYING THE BRAKE AND SWITCHING THE POWER KNOB TO OFF, HAD NO EFFECT. LOOKING DOWN TO THE FLOORBOARD, HE COULDN'T SEE ANY OBSTRUCTIONS ON THE FLOOR, BUT REALIZED THE THROTTLE WAS BEING HELD ABOUT 1/4 OF THE WAY DOWN. THE CONSUMER DISCOVERED THE END OF THE CRUISE CONTROL CABLE THAT ATTACHED TO THE CRUISE SERVO AND COVERS THE SERVO PULLEY HAD DETACHED, LEAVING THE CABLE FREE TO JUMP THE PULLEY AND TANGLE, NOT ALLOWING THE THROTTLE TO RETURN TO THE IDLE POSITION. UPDATED 08/02/11