NHTSA Complaint #10400804 — 2003 MITSUBISHI LANCER

AS WITH SO MANY OTHER LANCERS NOTED HERE, MY WIFE'S 2003 LANCER'S TEMP CONTROL KNOB HAS BROKEN. OVER A PERIOD OF A FEW YEARS THE KNOB CONTINUALLY GOT HARDER TO TURN AND RECENTLY JUST BROKE OFF. I ALSO GAVE HER A PAIR OF NEEDLE-NOSE PLIERS TO TURN THE PLASTIC NUB THAT IS LEFT, ALTHOUGH I DON'T KNOW HOW LONG THIS WILL WORK AS EACH TIME SHE DOES IT WEARS DOWN THE PLASTIC SOME. THIS IS OBVIOUSLY A WIDE-SPREAD PROBLEM AND NOT JUST A NUISANCE, AS MY WIFE NEEDS TO BE ABLE TO DEFROST HER WINDOWS AS NEEDED FOR VISIBILITY. SHAME ON MITSUBISHI FOR NOT ACKNOWLEDGING THE ISSUE, LET ALONE FOR NOT FIXING IT. *TR