NHTSA Complaint #10400071 — 2010 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10400071
Vehicle	2010 FORD FUSION
Component	WHEELS
Date of Incident	May 1, 2011
Date Filed	May 4, 2011
Mileage	13,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE PULLING OUT OF THE DRIVEWAY A NEIGHBOR NOTICED A LUG NUT FALL OFF MY VEHICLE. I STOPPED THE CAR IMMEDIATELY AND WE DETERMINED THAT THE CAR WAS MISSING 2 LUG NUTS, ONE FROM EACH FRONT TIRE. WE WENT TO MAKE SURE THE REMAINING LUG NUTS WERE SECURELY ATTACHED AND WHEN APPLYING A SLIGHT AMOUNT OF PRESSURE TO ANOTHER LUG NUT IT SNAPPED OFF. THIS HAPPENED WITH TWO NUTS. THE INSIDE STUD THAT THE LUG NUT ATTACHED TO LOOKS AS IF THE METAL IS CRUMBLED. THE VEHICLE HAS 13600 MILES ON IT AND HAS HAD THE TIRES ROTATED ONCE AT 6600 MILES BY THE FORD DEALERSHIP WE PURCHASED THE CAR FROM. THIS IS WELL WITHIN THE STANDARDS THE WARRANTY REQUIRES (AT 7500 AND 15000)

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