NHTSA Complaint #10400031 — 2002 SATURN SC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10400031
Vehicle	2002 SATURN SC
Component	STEERING
Date of Incident	May 11, 2008
Date Filed	May 11, 2011
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2002 SATURN SC1. THE CONTACT STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION, THE STEERING COLUMN WOULD SUDDENLY LOCK. SHE TRIED TO ROCK THE STEERING WHEEL BACK AND FORTH BUT IT WOULD NOT UNLOCK. THE DEALER WAS CONTACTED AND THEY ADVISED HER THAT THE CYLINDER AND THE HOUSING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

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