NHTSA Complaint #10399783 — 2008 JEEP COMPASS 4X4

TL*THE CONTACT OWNS A 2008 JEEP COMPASS. WHEN ATTEMPTING TO START THE VEHICLE IT STALLED AND A RED SYMBOL WOULD ILLUMINATE ON THE INSTRUMENT PANEL. A RED LIGHT BULB ALSO ILLUMINATED ON THE LEFT HAND CORNER OF THE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS IN MOTION, HE WOULD EXPERIENCE A LOSS OF POWER STEERING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE CONTROL MODULE NEEDED TO BE REPROGRAMMED. HE PERFORMED THE REPAIRS ON THE VEHICLE; HOWEVER, APPROXIMATELY TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO AWAITED INSPECTION. THE MANUFACTURER WAS AWARE OF THE ISSUE AND FILED A COMPLAINT ON THE CONTACTS BEHALF. THE CURRENT AND FAILURE MILEAGE WAS 53,000.