NHTSA Complaint #10399730 — 2008 DODGE AVENGER

VEHICLE STALLING SINCE DATE OF PURCHASE FEBRUARY 2009. BROUGHT INTO DEALERSHIP WITH COMPLAINT AND THEY REPLACED THE FUEL PUMP. PROBLEM CONTINUED WITH THE ADDITION OF A GAS SMELL AFTER INITIAL START OF VEHICLE. HAVE BROUGHT THE CAR IN FOR SERVICE TO DEALERSHIP AND THEY COULD NOT FIND THE PROBLEM. BROUGHT THE VEHICLE IN FOR OTHER COMPLAINTS AND I AGAIN TOLD THE SERVICE DEPT THAT THE CAR CONTINUED TO HAVE THE SAME ISSUE WITH THE STALLING AND GAS ODOR. THE SERVICE DEPT TOOL MY CAR FOR A TEST DRIVE WHILE I WAS STILL THERE AND SINCE THEY COULD NOT REPLICATE THE PROBLEM MY VEHICLE WAS NOT SERVICED FOR THE ISSUE NOR WAS IT FIXED. I CALLED TO HAVE THE VEHICLE LOOKED AT ONCE AGAIN IN FEBRUARY 2011 AND WAS TOLD I WOULD BE CALLED BY THE NEW PERSON IN CHARGE OF MY CAR AND I DID NOT RECEIVE A CALL. I DID SPEAK WITH SOMEONE GIVING THEM THE DETAILS OF THE FAS SMELL AND THE STALL ISSUE. AFTER 2 WEEKS OF NO RETURN CALL I CALLED THE SERVICE DEPT AND WAS TOLD MY WARRANTY HAD JUST EXPIRED AND WOULD NOT BE COVERED. WHEN I SPOKE TO THE SERVICE DEPT IN FEBRUARY I ASKED ABOUT SEVERAL RECALLS THAT HAD TO DO WITH THE ELECTRICAL WIRING OF THE SAME MODEL AND YEAR AS MY VEHICLE AND WAS TOLD IT DID NOT INCLUDE MY VIN # BUT THERE ARE NUMEROUS COMPLAINTS OF ELECTRICAL ISSUE OF THESE VEHICLE AND THE SERVICE DEPT CANNOT SEEM TO FIND THE ELECTRICAL PROBLEMS UNTIL THE CAR COMPLETELY BREAKS DOWN. ON MAY 5, 2011 MY CAR STALLED AGAIN AND THE DEALERSHIP SAYS IT IS AN ELECTRICAL PROBLEM WITH THE CAR. MY CAR WOULD STALL SEVERAL TIMES A WEEK WHILE SITTING AT A LIGHT AND THE GAS SMELL WOULD OCCUR EVERYTIME I START THE CAR. THE DEALERSHIP DOES NOT KNOW HOW TO FIX/FIND THE PROBLEM UNTIL THE CAR NO LONGER RUNS. THE ELECTRICAL ISSUE BURNED OUT THE BATTERY AND COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR